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About the Role
Zoom Email & Calendar, a core part of Zoom’s collaboration ecosystem, reimagines team communication and time management. We’re looking for a Senior UX Designer to craft intuitive, visually polished experiences that unify email and scheduling, integrating seamlessly with Zoom Meetings and Docs.
You’ll partner with Product, Engineering, and Research to translate complex workflows into simple, scalable experiences for individuals and enterprises, ensuring cohesion across both products.
What You’ll Do
- Lead end-to-end UX design for core areas of Email (inbox, composition, search, automation) or Calendar (scheduling, views, reminders, team availability), plus cross-product integrations with Zoom tools.
- Drive user research (interviews, usability tests) and data analysis to uncover pain points and turn insights into design solutions.
- Create high-quality user flows, wireframes, prototypes, and polished visuals; ensure cohesive UX across Email & Calendar.
- Contribute to the Zoom design system, upholding consistency, accessibility, and brand alignment.
- Collaborate cross-functionally to align product strategy with user needs; iterate designs using feedback and data.
- Mentor junior designers and lead critiques to elevate team-wide UX quality.
What We’re Looking For
- 5+ years of 2C/2B UX/Product Design experience; strong portfolio showcasing visual design and work on communication/productivity tools.
- Deep expertise in information architecture, interaction design, and usability for dynamic content and time-centric workflows.
- Proficiency in Figma and prototyping tools (Protopie, Framer, etc.).
- Track record of simplifying complex workflows (e.g., cross-app integration, team scheduling) into intuitive experiences.
- Experience with user research, usability testing, and A/B testing; ability to synthesize findings into actionable recommendations.
- Strong communication, storytelling, and stakeholder alignment skills; collaborative mindset for fast-paced, iterative environments.
- Fluency in English, with the ability to use English as a working language for cross-functional collaboration and documentation.
- A major plus: active user of Email/Calendar platforms (Gmail, Outlook, Google Calendar, etc.); first-hand understanding of user pain points.
Why Zoom Email & Calendar?
- Build a transformative, unified product suite redefining next-generation team communication and time management.
- Shape a key product from the ground up at a globally trusted tech brand.
- Influence design culture and impact millions of users worldwide.
- Collaborate with a diverse and talented team passionate about user-centric innovation.
