Job Responsibilities
Develop AI-powered chat features and intelligent conversation capabilities ; Explore Agent Reasoning and Agentic RAG technologies, optimize Deep Research patterns for complex queries, achieve long-text understanding and cross-document information integration; Be responsible for the design, development, and maintenance of AI application backend systems, ensuring high availability, scalability, and performance. Build AI APIs/Agents and related services, integrating AI capabilities into core products. Ensure observability, reliability, and security of AI services. Participate in architecture reviews, technical design, and code reviews to maintain high engineering quality standards. Continuously explore and introduce new technologies and frameworks to optimize product experiences in AI scenarios.
Job Requirements
- Bachelor's degree or above in Computer Science, Software Engineering, or related fields.
- 3+ years of backend development experience, proficient in mainstream languages such as Go/Python/Node.js/Java, with knowledge of distributed systems, microservice architecture, databases, caching, and cloud-native technologies.
- Deep understanding and practical experience with Agents, familiar with mainstream Agent frameworks such as LangChain, LangGraph, AutoGen, etc.
- Excellent problem analysis and solving abilities, strong sense of responsibility and ownership; ability to collaborate effectively with cross-functional teams (AI, frontend, product).
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn
for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
